Our Parrots Health
Absolutely. We have the strongest bird guarantee in the country, and more importantly, we stand behind our guarantee. The guarantee is simple: We guarantee that we are selling you a perfectly healthy bird. To verify that guarantee, within five days you need to go to an Avian Vet and get any and all testing you prefer to do on your bird, at your expense. We can guide you as to the tests we suggest. If the results are not perfect but the bird can be easily treated, then we pay for all medications and all treatments. If the results are unacceptable then we either replace your bird or refund 100% of the purchase price of your bird, at our option.
Why we don't guarantee the bird longer than 10 days
We have 100% control over the bird’s environment at our store, but have no control over the bird once it leaves. We guarantee that when the bird leaves the store that it has been properly socialized, and that it is 100% healthy. Your new bird has been given an excellent start here at Home Parrots Farm, and it is now your responsibility to properly care for your bird. We are always here to help you take the best care of your bird with the biggest variety and best quality bird products available in the world.
Lifetime Guarantee
We guarantee that if during your lifetime, you are no longer able to properly care for your bird, or give your bird the attention it need’s, we will accept the bird back on consignment and will find another great home for your bird. We do take a 40% commission and charge a nominal daily fee to feed and clean, but you can rest assured that you always have a place for your bird should the need arise. We are the only store in Michigan to offer this guarantee as of the year 2013.
Guarantee Statement
We guarantee all items will be received in 100% usable condition. If there are issues regarding major purchases such as cages or livestock then we will handle them on a case-by-case basis. We want your business and are fair regarding all issues that may arise.
